Touring & Camping FAQ’s

Do you have WiFi?
Yes. You can purchase it via your phone/laptop. It’s also available at the Leisure Club free of charge.

Can I book online?
Yes. click the Book Now button at the top of the page.

What are the pitches like?
Most pitches are a mix of grass and hardstand, with electric or electric and TV hook up. We have fully serviced (grass/hardcore) pitches with electric, TV hook-up, tap and drain. Freeview channels are available. We also have grass pitches in our tent areas.

Do you take tents?
Yes, we have grass pitches in our tent areas and some grass pitches have electric.

What type and length of cable do I need for my electric pitch?
You need a standard outdoor 16 amp/240v mains electric cable, up to about 15 metres long.

Do I need a water hose for my service pitch?
Yes, about a 10 metre water hose and waste pipe should do the job

Is there an additional charge for water and electric?
No, that’s included within your fully serviced pitch nightly charge.

Are there hair dryers?
Yes, in the toilet blocks, along with sockets for shavers at our bottom toilet block.

Is there an iron and iron board?
Yes, in the laundry room at the top toilet block

Is the park accessible for all?
The Leisure Club (excluding the indoor swimming pool) is accessible, as is the shop, and we have wheelchair-accessible en-suite shower room in our toilet block (Please bring your radar key to access)

Are the facilities and activities available all year round?
Swimming pool, bar lounge, cafe and function room have restricted hours in the winter and fully closed for maintenance throughout the month of January and November. Reception, licenced shop, mini golf and golf are good to go all year-round. Please call us to check the Leisure Club winter days and hours on 01557 870 267.

Can I request a pitch number?
Yes if it’s free when you book. We will do our best to make sure it’s yours.

What are the arrival and departure times?
Arrival time for camping and touring pitches is from 1pm. Departure time is 11am. Please let us know if you are going to arrive later than 5.30pm to make arrangements for your late arrival.

Where can I park my car?
Next to your tourer caravan, motorhome or tent.

Can I book more than one pitch?
Yes. Please give us the names of those you’re booking for when you pay your and their deposit(s). We do accept group bookings as long as you ring and check with us beforehand.

Can I be next to my friends and family?
Let us know when you book and we’ll do our best to place you as near to each other as possible.

Can I put up a pup tent or gazebo?
Yes, for an additional charge you can at your tourer/motorhome/tent. However, you cannot at our Glamping/Camping Pods and our hire accommodation.

Can I put my awning up?
Yes, but there will be an additional charge.

I have a 25ft caravan, will it fit on one of your pitches?
Yes.

Your question is not answered here? Try General FAQs or Booking FAQs or give us a call on 01557 870267.